We’re here to help.

Questions about membership, your account, or text messages? Reach our team by phone or email.

Call us

(833) 736-5426

Our phone line routes you to the right person on our team.

Email us

[email protected]

We reply within one business day.

Business address

1000 N. West Street
Wilmington, DE 19801

JobsNonStop LLC, doing business as Northvale Direct Care

Send a message

Write to our team

Ask about membership, your account, billing, or text messages. A member of our team replies by email within one business day.

Please don’t include medical details, symptoms, or test results in this form. For urgent medical needs, call 911.

Text message support

If you opted in to Northvale Member Care Alerts, reply HELP to any message for help, or reply STOP, END, QUIT, CANCEL, or UNSUBSCRIBE to stop receiving texts. Message frequency varies. Message and data rates may apply. See our SMS Terms & Conditions and Privacy Policy.

Medical emergencies

Do not use email or text messages for urgent medical needs. In an emergency, call 911.